orders & returns

PRODUCTION

My pieces are made to order and printed at a trusted fine art house.
Please allow slight variations of colour as a reminder of the difference between your screen and the print.
Every print is made to order, so that no unnecessary resources of our precious earth or my time are wasted
and takes up to 2 weeks. Rush orders are available on a case by case basis.
Contact me at prints@martinatrepczyk.com

PRICE TRANSPARENCY

I believe in consciousness, mindfulness and transparency.
There are a lot of costs I can‘t neatly account for, such as time and love, test printing, maintenance and care.
I believe you deserve to know what goes into making the prints you adore.

Exceptional quality. Radical transparency. Strong heart.

CURRENCY

The currency of my original prices is in EUR.

SHIPPING

Currently offering different shipping zone rates.

–  €4 AT (Austria)
–  €8 EU (European Union)
–  €18 Europe (Iceland, Norway, Switzerland, United Kingdom)
–  €25 International (rest of the beautiful globe)

Prints have a 2 week production time prior to being shipped.
Please contact me if you need your prints sooner and I’ll try to accommodate.
You will receive a shipment confirmation email, along with your invoice once your order has shipped containing your tracking number.

TAX FEES & CUSTOMS

International orders are sometimes subject to duties and taxes fees which are not associated with my prints
and are the buyer’s responsibility. Please contact your local customs office for more information.

DELIVERY

Allow a few days for delivery after shipping.

CUSTOM ORDERS & ALTERATIONS

For all customisation inquiries and special magic wishes contact me at prints@martinatrepczyk.com

RETURNS

As my prints are made to order, I do not accept returns.
However, if a print was defective or damaged by a mistake on my part please contact prints@martinatrepczyk.com
so we can investigate. Thank you for understanding.